January 17, 2022
Website

Country Selection Drop Down

Websites now have a drop down on the country selection that informs users where your service is supported. If you website supports multiple countries these will be listed here.


January 15, 2022
New

Internal Online Order Email Notifications

Users can now add themselves and other users on their account to the email subscriber list(for the online quote creation feed). Enabling this will to notify users that an order was created.

To enable this setting navigate to: https://app.buyback.ai/setting/email-notifications

Navigate to: Staff Notifications

Choose either: Mail-In or In-Store Leads

Choose which location you wish to receive notifications from and select which users to enroll.


January 14, 2022
New

USPS: Shipping Insurance

To enable shipping insurance: navigate to the "Manage Shipping" page in settings and toggle the switch to the "on" position.

Note: this only offered on USPS accounts


January 14, 2022
New

Orders: Custom Tracking

If a customer sends a device in with their own tracking information you can quickly change the tracking information on an order to the customer provided tracking information. All you have to do is select the "edit tracking" button beside the original tracking number on the order, type in the new tracking information and click save.


January 14, 2022
Improvement

January 14, 2022

Buyback Type Icons

Users can now easily identify whether an order is one of the following types at a glance:
Instant Offer
Regular Offer/Bulk Quote
Custom Offer
Easy Quote
Order View
You can see order type with an icon on the order page in question
Table View
You can see order type on multiple orders in the “Mail-In” table view


January 14, 2022
Improvement

January 14, 2022
New

SellCell.com

You can now request to SellCell account to your buyback.ai Enterprise account. Just visit the add-ons page and click "Request Add-On".


January 14, 2022
Device Catalog

New Hotspot Added

The following hotspot has been added to our device catalog:

NovAtel MiFi 7000


January 14, 2022
Device Catalog

Multiple Headphone Brands Added

The following headphone brands have been added to our device catalog including all headphone models careered by each brand that are still worth buying:

AfterShokz

Audeze

Audio Technica

Bang & Olufsen

Beats

Beyerdynamic

Bose

Bowers & Wilkins

HiFiMan

Jabra

Monster

Photive

Plantronics

Sennheiser

Shure

Skullcandy

SOL Republic

Sony

Click here to turn these on


January 14, 2022
New

Staff Notifications

You can now get notified via email each time a lead comes thru on the buyback widget or buyback website.

Take me to this setting

Just enter your staffs email address and start getting notified. You will receive an email with the buyback ID and direct link to the new lead.


January 14, 2022
Improvement

Inventory: Sort by Date Sold


You can now sort sold inventory by date sold.


January 13, 2022
Improvement

Review Email


January 6, 2022
New

Facebook Pixel

You can now add your Facebook Pixel to your buyback site. Just visit the add-ons page and turn on Facebook Pixel. Enter the Pixel ID and click save. It will automatically add your Facebook Pixel to every page of your buyback site.

Take me to this add-on